Privacy

    Cookies

    Some applications (e.g. shop, license portal, forum) allow automatic registration (or “keep logged in”) using a cookie - this is optional and only limited to the respective application. There is no evaluation or consolidation of this application-related cookie data.

    Duration of data storage

    Personal data is only stored for the duration of the contractual relationship and deleted after it has ended properly (including after all claims have been paid) or after the statutory retention periods have expired.

    Data without a contractual relationship (e.g. with test licenses) will be deleted at the latest one year after the last customer activity.

    In the case of fraud (e.g. fake orders, intentionally incorrect data, etc.), all relevant data remains stored until the case is closed - this can be done by settling all claims or by setting up an investigation.

    Non-personal data are usually only saved until the next evaluation by statistical software and then deleted.

    Billing-relevant data (e.g. log files for access to license data) will be saved until the objection period expires after the invoice has been issued and in accordance with the applicable legal regulations.

    Restricted use and transfer of data

    We will never pass on any personal data without your expressly approval - including e-mail addresses. We also do not publish the names of reference customers without their prior written approval.

    We take all necessary measures to protect personal data against unauthorized access, manipulation, deletion or unauthorized publication. Both the organizational and technical measures for this are constantly being adapted to new requirements and improved.

    Tracking and analysis tools

    Google Analytics 4

    If you have given your consent, this website uses Google Analytics 4, a web analytics service provided by Google LLC. The controller for users in the EU/EEA and Switzerland is Google Ireland Limited, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”).

    Nature and purpose of the processing

    Google Analytics 4 uses cookies that enable an analysis of your use of our websites. The information collected by means of the cookies about your use of this website is generally transferred to a Google server in the USA and stored there.

    Google Analytics 4 has IP anonymisation enabled by default. Due to IP anonymisation, your IP address will be shortened by Google within Member States of the European Union or in other states party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. According to Google, the IP address transferred by your browser as part of Google Analytics will not be merged with other Google data.

    During your website visit, your user behaviour is recorded in the form of “events”. Events can be:

    • Page views
    • First visit to the website
    • Start of session
    • Web pages visited
    • Your “click path”, interaction with the website
    • Scrolls (whenever a user scrolls to the bottom of the page (90%))
    • Clicks on external links
    • Internal search queries
    • Interaction with videos
    • File downloads
    • Seen Ads / clicked Ads

    Also recorded:

    • Your approximate location (region)
    • Date and time of your visit
    • Your IP address (in shortened form)
    • Technical information about your browser and the end devices you use (e.g. language setting, screen resolution)
    • your internet service provider
    • the referrer URL (via which website/advertising medium you came to this website)

    Purposes of the data processing

    On behalf of the operator Google will use this information to evaluate your pseudonymous use of the website and to compile reports on website activity. The reports provided by Google Analytics 4 serve to analyse the performance of our website and the success of our marketing campaigns.

    Recipients

    Recipients of the data are/may be

    • Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (as processor under Art. 28 DSGVO).
    • Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA
    • Alphabet Inc, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA

    Third country transfer

    For the USA, the European Commission adopted a news adequacy decision on 10 July 2023. Google LLC is certified under the EU-US Privacy Framework. Since Google servers are distributed worldwide and a transfer to third countries (for example to Singapore) cannot be completely ruled out, we have also concluded the EU standard contractual clauses with the provider to establish an appropriate level of data protection in those countries.

    Retention period

    The data sent by us and linked to cookies are automatically deleted after 2. The maximum lifespan of Google Analytics cookies is 2 years. The deletion of data whose retention period has been reached occurs automatically once a month.

    The legal basis for this data processing is your consent pursuant to Art.6 para.1 p.1 lit.a GDPR and § 25 para. 1 p.1 TTDSG.

    Withdrawal

    You can withdraw your consent at any time with effect for the future by accessing the cookie settings (button at the very end of every web page) and changing your selection there. The lawfulness of the processing carried out on the basis of the consent until revocation remains unaffected.

    You can also prevent the storage of cookies from the outset by setting your browser software accordingly. However, if you configure your browser to reject all cookies, this may result in a restriction of functionalities on this and other websites. You can also prevent the collection of data generated by the cookie and relating to your use of the website (including your IP address) by Google, and the processing of this data by Google, by

    For more information on Google Analytics’ terms of use and Google’s privacy policy, please visit https://marketingplatform.google.com/about/analytics/terms/us/ and at https://policies.google.com/?hl=en.

    Right of access to personal data

    You are always entitled to request information about the data stored about your person. Please make such request in writing by post/fax or e-mail to us; we will answer them as soon as possible. If stored data is incorrect, please let us know. We will then promptly replace this data with appropriate correct data.

    Any questions? The please contact us.